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Every Body Needs to TAKE 5 Every Now & Then
on Santa Barbara's Most Comfortable Table!
Licensed Massage Therapist
FAQ
Policies

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:


Cancellations

• 24-hours advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.

• If you must cancel the day of your appointment, you will be charged a $20 last-minute cancellation fee.  This amount must be paid prior to your next scheduled appointment.


No-Shows

• If you forget or consciously choose to forgo your appointment for whatever reason without first notifying us, you will be considered a “no-show.”  You will be charged for your missed appointment in full.  Future service may be denied until payment is made.


Arriving Late

Appointment times have been arranged specifically for you.  To maximize your session time, please try to arrive a few minutes before your appointment time.  Arriving late to your appointment may result in a shorter session in order to accommodate others whose appointments follow yours.  

• Regardless of the actual duration of the treatment, you will be responsible for the session in full.  As a matter of courtesy, please call us if you will be more than five minutes late to your session.  Unless notice is given, you will be considered a “no-show” if you fail to arrive within 15 minutes of your appointment’s start time.

• In the event that the session is started late on account of the therapist, the full duration of the session will be provided.  If either party is unable to stay the entire duration, you may choose to reschedule or cancel your appointment without charge or pay pro-rata, as agreed upon prior to the session’s commencement.



If you're not feeling well...

In compliance with ABMP's Hygiene and Sanitation Standards, we cannot work on clients presenting cold/flu/viral symptoms.  Likewise, please apprise us of any potentially contagious skin dis-ease, including Poison Oak and Staph infections, or of any condition of which you are uncertain.

Please let us know as soon as possible.  We are happy to reschedule your appointment and waive the late cancellation fee.  We're confident your massage will be more enoyable when you're healthy again.



WE LOOK FORWARD TO SERVING YOU!







How do I schedule an appointment?
Now it's easier than ever to schedule with
Take 5 Bodywork. Simply click the button below to schedule your session instantly!  Or you may phone or text me at (805) 637-3586.  For less timely inquiries, feel free to drop me an email.



I booked my appointment online.  How do I change or cancel my appointment date/time?
If you booked your session online, you should have received an email confirming your new appointment.  At the bottom of this email, there is a link you can click which will allow you to view or modify your appointment. 

Or, if you have registered (a free service), you can log in and view all your upcoming and past appointments.  It's super easy to cancel an upcoming appointment and add a new one. 

Of course, you're always welcome to call Suzanna at (805) 637-3586 to take care of the changes for you! 

Please note the 24-hour Cancellations Policy in the righthand column.


Can I purchase a gift certificate?
Yes!  Gift certificates for massage show your friends and family that you care about their health, happiness, and well-being.  Plus, they can be redeemed at any time as they have no expiration date.  To purchase a gift certificate,  contact Suzanna or click this button:

Buy Gift Certificate Now




What are some common
benefits to massage?

Latest research proves massage reduces inflammation, speeds muscle recovery after exercise, and promote healing for injuries and chronic disorders at the CELLULAR LEVEL!

Clients may also experience relief from chronic or acute aches, pains, and injuries; improved
performance of lymph, digestive, and circulatory systems
; and enhanced body awareness and physical coordination.  Bodywork has also been shown to benefit the skin, nervous system, soft tissue,  immune system, chakras and energetic bodies. 

Headaches/migraines, Upper Crossed Syndrome, joint instability, limited flexibility, Multiple Sclerosis, and many other conditions can be improved with massage therapy.

To learn more about the numerous benefits of massage, visit the Blog!



What should I wear
when getting a massage?

Some massage modalities (e.g., Thai and Barefoot Sports) require loose-fitting clothing such as yoga or sweat pants or shorts. Where required, I have notated this under Modalities.  Otherwise, you will likely be asked to disrobe to the level of your comfort during the massage.  You will be fully draped (covered up) at all times.  


What should the pressure  be during my massage?  Is deeper better?
What is "too deep?"
Everyone has their own personal preference when it comes to the pressure applied in a massage.  Some people's mottoes are "No pain, no gain" and others really enjoy a lighter, more relaxing touch.  I tell people that I can only speak for myself, but what I prefer when receiving massage is for the pressure to be deep enough that it feels therapeutic--like it's doing something beneficial for me--but not so deep that I can't breathe normally, am clenching other muscles, or otherwise am in pain or cannot relax. 

Please be sure to give honest feedback when prompted by the massage therapist if the pressure is right.  At any point throughout the massage, if the pressure is too light or too deep for you, I encourage you to say so.



What methods of payment
do you accept?




Although cash or check is always appreciated, I am now accepting Visa, MasterCard and Discover Card. 

Additionally, if you would like to pay for your session in advance, click on the "Book Now" tab to schedule your appointment.  You will have the option to pre-pay for your session via PayPal.  PayPal is a quick and secure way of paying online via credit card or bank account transfer.  Find out more at www.PayPal.com.

Payment is due upon the session's completion.



Is it "bad" to fall asleep during a massage?
Not at all!  Many people find their massage so relaxing that they slip into slumber.  It has been shown that this type of sleep promotes deep-level restorative healing.

To boot, clinical observation and research evidence have led to massage being recommended for promoting sleep, as it can lengthen sleep duration and enhance the quality of restorative sleep, facilitating better physical and cognitive functioning. 



Do you speak Spanish?
¿Se habla español?

¡Sí, yo hablo español!



What song is that on the Home Page?  Where can I hear more?
It's titled "Paint My Room Green" and was written and produced by your favorite massage therapist/songwriter, Suzanna Young!  If you are interested in hearing more of my work, please visit www.myspace.com/WindDizzy or email WindDizzy@hotmail.com.

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